Dear all
On July 23rd 2008, I had been to hotel Citi Towers, Coimbatore - which is one of the most renowned restaurant over here. The bill was for Rs.2596/- and I had given my ICICI bank debit card asthe mode of payment. As usual, they took the card and came back to me with a 'merchant' and 'customer' copy of the transaction for Rs.2596/- They gave the card back to me first and then these two papers I put signature in both and gave them back merchant copy. Before leaving, I gave Rs.20/- in cash to the waiter. Today I got my ICICI debit card statement and in that I found twotransactions made for this hotel July 23 - Rs.2596/- and July 26 - Rs.44/- Astonished to c this, I called up the hotel and they transferred call to accounts section. The account manager in charge told me that he'll sent me the details of the transaction I have done in their bank. Below is the message I got from them:
THIS IS THE BIGGEST CHEATING !
In the first pic u can see that, they have written in hand 44 Rs using the same pen with which I put the signature. I have no idea till now on how they made the second scanned copy and howthey took that amount from my account, WITHOUT my card on july 26th. I called them and told that I am gonna raise a complaint based on these factors :
1) tip sale adjustment customer copy has not been given and is not signed
2) money is debited on a different date from my account
They fell at my feet and told not to raise complaint and hereafter they will give me food free of cost from there.Please take this as a warning and be cautious hereafter when u give cards for shopping and in restaurants. They can deduct how much amount they want, without ur knowledge!
LEARN FROM EXPERIENCE
Thanks & RegardsB.Hari
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