New initiative of Govt of India

by Guest 4/20/2009 2:21:00 PM
Hi All,

Government of India has an online Grievance forum at http://www.pgportal.gov.in

Can you imagine this is happening in INDIA?

The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like



1)      Railways

2)      Posts

3)      Telecom (incl. Bharat Sanchar Nigam Limited (BSNL) & Mahanagar Telephone Nigam Limited (MTNL)

4)      Urban Development (Delhi Development Authority (DDA), Land & Development Office (L&DO), Central Public Works Department (CPWD), etc)

5)      Petroleum & Natural Gas

6)      Civil Aviation (Air India, Airports Authority of India, etc)

7)      Shipping, Road Transport & Highways

8)      Tourism

9)           Public Sector Banks

Allahabad Bank
Andhra Bank
Bank of Baroda
Bank of India
Bank of Maharashtra
Canara Bank
Central Bank of India
Corporation Bank
Dena Bank
Indian Bank
Indian Overseas Bank
Industrial Development Bank of India Ltd
National Bank for Agriculture and Rural Development
Oriental Bank of Commerce Punjab & Sind Bank Punjab
National Bank Small Industries Development Bank of India State Bank of Bikaner & Jaipur
State Bank of Hyderabad
State Bank of India
State Bank of Indore
State Bank of Mysore
State Bank of Patiala
State Bank of Travancore
Syndicate Bank
UCO Bank
Union Bank of India
United Bank of India
Vijaya Bank

10)        Public Sector Insurance Companies

GIC of India
Life Insurance Corporation of India
National Insurance Company Ltd.
The New India Assurance Company Ltd.
The Oriental Insurance Company Ltd.
United India Insurance Company Ltd.

11)  National Saving Scheme of Ministry of Finance

12)  Employees' Provident Fund Organization

13)   Regional Passport Authorities

Regional Passport Office, Ahemadabad
Regional Passport Office, Amritsar
Regional Passport Office, Bangalore
Regional Passport Office, Bareilly
Regional Passport Office, Bhopal
Regional Passport Office, Bhubaneswar
Regional Passport Office, Chandigarh
Regional Passport Office, Chennai
Regional Passport Office, Cochin
Regional Passport Office, Coimbatore
Regional Passport Office, Dehradun
Regional Passport Office, Delhi
Regional Passport Office, Ghaziabad
Regional Passport Office, Goa Regional
Passport Office, Guwahati
Regional Passport Office, Hyderabad
Regional Passport Office, Jaipur
Regional Passport Office, Jalandhar
Regional Passport Office, Jammu
Regional Passport Office, Kolkata
Regional Passport Office, Kozhikode
Regional Passport Office, Lucknow
Regional Passport Office, Madurai
Regional Passport Office, Malappuram
Regional Passport Office, Mumbai
Regional Passport Office, Nagpur
Regional Passport Office, Patna
Regional Passport Office, Pune
Regional Passport Office, Raipur
Regional Passport Office, Ranchi
Regional Passport Office, Shimla
Regional Passport Office, Srinagar
Regional Passport Office, Surat
Regional Passport Office, Thane
Regional Passport Office, Trichy
Regional Passport Office, Trivandrum
Regional Passport Office, Visakhapatnam

14)  Central Government Health Scheme

15)  Central Board of Secondary Education

16)  Kendriya Vidyalaya Sangathan

17)  National Institute of Open Schooling

18)  Navodaya Vidyalaya Samiti

19)  Central Universities

20) ESI Hospitals and Dispensaries directly controlled by ESI Corporation under Ministry of Labor



Many of us say that these things don't work in India. Couple of months back, the Faridabad Municipal Corporation laid new roads
in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all
the residents. A resident used the above listed grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of
Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof
up as it's clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about this facility. This way we can at least raise our concerns instead of just talking about the 'System' in India.

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